This weeks guest blog is brought to you by Helen Winder
The Importance of Business Processes
Too often we think about the detail. We look at the activity we are involved with and try to find a better way of being more efficient. Of-course the ‘different outcome’ we all crave is a business that is more efficient, drives down costs and improves customer service.
So, what else can we do to improve efficiency if not the process? Any organisation needs these fundamental elements:
Having the right people, motivated and performing is naturally a key requirement to performance.
Having the right tools to do your job well is also vitally important. Technology has revolutionised the office environment and the way we work. With web and mobile technologies we are all becoming much more efficient for longer.
Processes are what holds it all together. Any good process goes right across an organisation – no matter how large or small it is! Processes are essential. From the moment you pick up the phone, to sending details to a client, to carrying out the work, to invoicing and receiving payment …. A process must be in place to make the whole thing flow!
What process tools do you use?
Helen Winder is the Dynamic Solutions Director of Transire Ltd. Helen works very closely with all the clients of Transire and is always looking ahead to ensure they meet their personal and business goals. Through her own experiences in business she also acts as a sounding board when needed. Connect with Helen on twitter: @helenwinder and @transireltd or visit http://transireltd.com